How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
New Knowledgebase! Visit KB.eGauge.net
New Knowledgebase at kb.egauge.net
Frequently Asked Questions
What do the different colors on the Status LED mean?
How do I export data to a spreadsheet?
How do I Pair the eGauge with a HomePlug adapter?
What do the different LEDs on the HomePlug adapter mean?
Where can I find my device name?
See all 14 articles
Can I connect to the eGauge without a network?
How much data does the eGauge use?
What are some causes of HomePlug communication issues?
How do I configure a static IP address?
How do I check HomePlug communication speed?
See all 7 articles
What password do I use to save a change to the settings?
What CT do I choose from the CT drop-down selection?
How do I change the color or style of my lines?
I get an error "Sorry, you are not authorized to make this change."
Installation Page Changes - Firmware 4.0 and newer
After upgrading my firmware, the web pages look all garbled. What's up?
I can't connect to my device anymore, what should I do?
How do I clear browser cache and/or stored credentials?
What does the message "Error: Failed to save epoch." mean?
How do I interpret the status toolbar on the LCD?
How do I change what registers display on my LCD?
Difference between Core, Core Residential, and Pro models?
Power register subtypes
See all 9 articles
Quick Start Information
Overview Process and Tips
Register device, remote access and reset password
Accessing eGauge interface
Commission readings with channel checker
Product: 12 Volt Power Supply
Product: Accuracy Certificate
Product: RS485-USB Converter
Product: eGauge Display Caster
Product: Hinged Enclosure
See all 15 articles
eGauge data storage capacity
Protecting the eGauge with inline fuses
Panel phasing and eGauge installation
Connecting directly to the eGauge
Three-Phase installation tutorial
See all 11 articles
eGauge Meter Software
Configuring a remote eGauge
eGauge language options and adding new languages
eGauge date formats
Interpreting XML data and examples
See all 26 articles
Current Transformers (CTs)
Supported CT types
Identifying Rope CTs
Extending the length of the CT leads
Connecting unsupported sensors to the eGauge CT ports
6" rope CT installation and accuracy information
See all 9 articles
Other eGauge Hardware and Software Products
Resetting an eGauge password through eGuard
Mass CSV Export
Requesting Access to an Existing eGuard Group
eGauge Display Caster General Information
See all 12 articles
EG30xx owner's manual
EG30xx quickstart guide
Supported Third Party Products
Product: HomePlug AV Adapter
Product: WiFi Access Point
Product: RS485 to Ethernet Converter (BF430)
Product: Multitech Cellular Modem
Product: USB powered WiFi adapter
Communications Hardware and Software
BF-430: RS-485 to Ethernet Converter
HomePlug Security Considerations
Multitech Cell Modem Configuration
TP-Link access point setup (TL-WA801ND)
TP-Link TL-WR802N USB-Powered WiFi bridge
Other Hardware and Software
IMT Si-RS485TC-2T-v-MB irradiance sensor wiring diagrams
Maestro E206XT cell router configuration (legacy)
MultiTech cell modem troubleshooting (legacy)
TP-Link access point setup (TL-WA701ND) [discontinued]
Unsupported Third Party Products
ACI TSense Environmental Sensor
Comet T4411 Temperature Sensor (Modbus RTU)